Frequently Asked Questions

These are common questions that come up from our customers. If you don't see your question answered here, please use the Contact form to ask your question. Click on a category to open a page with questions/answers in that category.

  • Commercial / Residential Products

    Questions about ZeeVee products for commercial applications.

    • General (5)

      General questions about ZeeVee's Commercial and Residential / Light Commercial products. Click on a question to show or hide the answer.

    • Setup (6)

      Questions about setting up ZeeVee products. Click on a question to show or hide the answer.

    • Audio / Visual (5)

      Questions specific to troubleshooting audio and video issues. Click on a question to show or hide the answer.

  • Zv Store

    A FAQ category for questions related to ordering on-line.

    • Order Information (11)

      Questions about the ordering process. Click on a question to show or hide the answer.

    • Shipping Information (6)

      Questions about shipping. Click on a question to show or hide the answer.

    • Technical Support (4)

      Questions about getting technical support for ZeeVee products. Click on a question to show or hide the answer.

    • Returns and Cancellations (4)

      Questions about returning or canceling an order. Click on a question to show or hide the answer.

    • Privacy and Security (2)

      Questions about privacy and security while placing an order. Click on a question to show or hide the answer.

  • ZvBox 100

    FAQ categories for our residential products

    • General (1)
    • ZvBox / ZvRemote related (2)

      Questions in this category have to do with troubleshooting ZvBox or the ZvRemote. Click on a question to show or hide the answer.

    • Using Zv (15)

      Questions about how to use Zv. Click on a question to show or hide the answer.

    • Cabling related (2)

      Questions in this category have to do with troubleshooting cabling issues when using ZvBox. Click on a question to see or hide the answer.

    • PC related (4)

      Questions in this category have to do with troubleshooting PC issues when using ZvBox. Click on a question to show or hide the answer.

    • HDTV related (15)

      Questions in this category all have to do with troubleshooting HDTV issues when using ZvBox. Click on a question to see or hide the answer.