Frequently Asked Questions - Shipping Information

Please log in then follow the "Click here to view your order history" link to:

• View the status of your order
• Get your shipping tracking number or view the shipping status
• View or print your order invoice

Please log in then follow the "Click here to view your order history" link to:

• View the status of your order
• Get your shipping tracking number or view the shipping status
• View or print your order invoice

Once your order has shipped, the tracking number and a link to the UPS tracker page will be in the Order comments at the bottom of the order page.

At this time we are shipping only to addresses in the United States.

Most backorders are filled within in a few days- you’ll get an e-mail notification when your order is shipped. Remember that your credit card won’t be charged until your order is shipped.

No. Once the order is submitted, it’s immediately sent to our fulfillment center and can’t be changed by our system. If the order can’t be delivered, it will be returned to our fulfillment center and your account will be credited.

No. Once the order is submitted, it’s immediately sent to our fulfillment center and can’t be changed by our system.